Shipping Policy

Every Emsalay Rosary piece is handmade to order in Lakeside, California. Because we often source the beads, medals, and other components specifically for your piece, please allow approximately 1-2 weeks for your order to be handmade and prepared for shipment.

We truly appreciate your patience while we create your rosary with care.

U.S. Shipping

We offer free standard shipping on U.S. orders of $100 or more.

For orders under $100, shipping rates are calculated live at checkout based on your selected shipping method and destination.

Once your order ships, you will receive an email with tracking information.

Please note: our 1-2 week processing time is separate from the carrier's shipping time. Expedited shipping options apply to transit time only and do not shorten our handmade processing time unless a rush order has been confirmed with us in advance.

International Shipping

We happily ship internationally, with delivery time varying by destination, carrier, and customs clearance.

International shipping rates are calculated at checkout based on your destination. Our free shipping offer for orders of $100+ applies to domestic U.S. orders only.

International customers are responsible for any customs duties, taxes, import fees, or other charges assessed by their country. Customs processing may also cause additional delays that are outside of our control.

Need Your Order by a Certain Date?

Ordering a rosary for a wedding, First Communion, Confirmation, Baptism, or another special occasion? Please email us at sandybasaka@gmail.com before placing your order, or as soon as possible afterward, with the date you need it by.

We will always do our best to accommodate special timelines when possible, but rush requests and specific delivery dates are not guaranteed unless confirmed by us.

Shipping Addresses

Please double-check your shipping address before completing your order. If you notice an error after ordering, contact us as soon as possible and we will do our best to update it before your package ships.

Once an order has shipped, we cannot guarantee that the shipping address can be changed.

If a package is returned to us due to an incorrect or incomplete address, refusal of delivery, or failure to collect the package, additional shipping charges may apply to have the order sent again.

Delayed, Lost, or Delivered Packages

Once your order has been handed over to the shipping carrier, transit times and unexpected carrier delays are outside of our control. Delivery estimates provided by carriers are estimates and are not guaranteed.

If your tracking shows that your package has been delivered but you cannot locate it, we recommend checking around the delivery location, with household members or neighbors, and contacting the carrier directly. If you still cannot locate your package, please reach out to us and we will do our best to help.

If your tracking has stopped updating or you believe your package may be lost in transit, please contact us so we can help determine the next steps.

Order Changes

Because every piece is handmade to order and we may begin sourcing materials shortly after your order is placed, please contact us as soon as possible if you need to request a change.

We are happy to accommodate changes when possible, but changes cannot be guaranteed once materials have been ordered or work on your piece has begun.

Thank you for supporting handmade. It is an honor to create a rosary that we hope will become a lifelong companion in prayer.

God bless,
Emsalay Rosary

Questions? Email us at sandybasaka@gmail.com.